DIROVE, SA de CV(DIROVE, System Integrators), domiciled at Tlacatecutli Mz 48 lote 7, Los Reyes Ampliacion, Iztapalapa, Mexico City, Mexico, is responsible for the use and protection of your personal data, and in this regard informs you of the following:

 

The personal data we collect from you will be used for the followingpurposes that are necessaryfor the service you request:

•  To manage and operate services and products that you request and contract with us.

• Celebration of  contracts.

Additionally, we will use your personal information for the followingpurposes that Are not necessaryfor the requested service, but that allow and facilitate us to provide you with better care:  

• Sending promotions of our services.

• For surveys and evaluations of our products and services.

 

In the event that you do not want your personal data to be processed for these additional purposes, you must send a request indicating the precise form of consent that you wish to revoke, to the email addresscustomerservice@dirove.com.

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The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

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What personal data do we collect and use about you?

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To carry out the purposes described in this privacy notice, we will use personal identification, contact, labor and patrimonial data.

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What sensitive personal data will we use?

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In addition to the personal data mentioned above, for the purposes reported in this privacy notice we will use the following personal data considered sensitive, which require special protection: uses and equipment related to the service that is being requested.

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Data transfer.

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We inform you thatYour personal data will not be shared with any company, organization or person other than us and will be used exclusively for the purposes mentioned in this Privacy Notice.

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You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we eliminate it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations set forth in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.